Auto Dealer Software Data Integration Experts Blog

Auto Dealer Service Write-up Woes

The Service Department at your auto dealership just opened and you have a line of people waiting impatiently to drop off their car.  The service advisers work hard to rapidly work the line of people as best they can. The service advisor hears the customer pitching things like "the breaks squeal", the motor goes “ka chug, ka chug" or "there is some light on the dashboard and I have no idea what it means".  Your auto dealer software service bay module is not integrated with the auto manufacturer for Service VIN inquiry.

It's the end of the month, time for the monthly retail delivery reporting to the auto manufacturer and there is a stack of deal jackets sitting in your office. You do anything to avoid the stack knowing eventually the work will need to be done. The stack of new vehicle sales will need to be reported to the auto manufacturer in order to meet sales goals for your dealership and earn the monthly incentive. If you don't get the vehicles reported, it will be you that will need to explain to the General Manager or Dealer Principal why they didn't earn that additional incentive that allows them to afford the trip to Hawaii in February with the wife and kids.